Auditing the Employee Journey: A Comprehensive Guide to Enhancing Employee Experience

With The Great Resignation, Great Gloom, and Quiet Quitting plaguing employers, organizations are increasingly recognizing the importance of employee experience (EX). A positive EX can lead to a range of benefits, including increased engagement and productivity, reduced turnover, and improved customer satisfaction. Auditing the employee journey is a crucial step in identifying areas for improvement […]

The Two Exercises That Can Change Your Career and Business

Over the past three decades, I’ve had the privilege of building businesses, advising entrepreneurs, leading agencies, mentoring professionals, and speaking with thousands of marketers about career growth. One theme keeps resurfacing regardless of age, title, or income level. Most people are successful despite how they spend their time, not because of it. I was reminded […]

Fake It Till You Make It: Navigating Imposter Syndrome as an Entrepreneur

Ever stood at the helm of your own creation, surrounded by people who trust your vision, while a voice inside whispers, “You have no idea what you’re doing”? Welcome to the world of Imposter Syndrome – my constant companion throughout 26 years of entrepreneurship. When I launched pdxMindShare with nothing but determination and a hunch […]

One Way Your Company is Currently Failing with Employee Engagement

Curating a compelling employee experience has been an obsession of mine since selling my business in 2022. Since then, I’ve identified Why Your Company Needs a Comprehensive Employee and Customer Experience Plan and created a roadmap for Auditing the employee journey. I’ve also helped entrepreneurs and business leaders Learn how to increase company revenue, profit […]

The Great Resignation

According to Yahoo News, “In April 2020, the U.S. unemployment rate increased by 10.3 percentage points to 14.7%, the highest rate and largest month-to-month increase in the history of this data since the Bureau of Labor Statistics first recorded it in January 1948. A year later, in April 2021, 3.8 million workers quit their jobs, […]

How to Properly Give Notice at Work

You’re ready to move on. You’ve learned a lot from your current position, you’ve grown your career, and you’ve made so many lasting connections on your team. But, it’s time to move forward. As you twiddle your thumbs, considering how you’ll tell your employer, you’re probably struggling with finding the right way to essentially “break […]