- San Dimas, CA
- August 22, 2023
People-oriented, empathetic, objective, and proactive Human Resources professional with dynamic 12+ years of hands-on Hospitality operations leadership. An honest and genuine leader who thrives on challenges, while translating organizational visions, goals, and strategies into value-added results.
Education
Certification in HRM
Hospitality Management
Experience
• Spearhead HR and administrative functions for multiple units.
• Provide direction to Sodexo leadership and employees on employee engagement, retention, and recruitment; implementation of programs, policies, and training.
• Partner with USC Hospital HR personnel to streamline policies and communication.
• Promoted to spearhead all recruiting efforts across 3 entities, fortifying and revamping processes, systems, and data management.
• Support the VP of HR and perform generalist functions, PTO balances, compliance efforts, etc. at corporate and entity levels.
• Collaborate, communicate, and provide support to HRM, Hiring Managers/Supervisors, and Executive leadership for recruitment strategies, performance management, retention, and employee engagement.
• Advocated, motivated, and strengthened morale of 70+ team members
• Performed accurate payroll for $2m annual payroll budget while reducing unnecessary costs (e.g. overtime and meal premiums by over 67%)
• Performed HR functions- recruiting, onboarding, conflict management, change management, employee relations (investigations, conflict management).
• Innovated and launched creative employee engagement tactics.
• Forged lasting partnerships with department heads and vendors.
• Established, implemented, and standardized SOPs, training manuals, and job descriptions,
