Deputy Director of APD Local Office Operations

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Looking for a dream job that includes ensuring that Oregon’s aging and people with disabilities have full lives in the community and can access services and supports? Do you aspire to have a long-term career that will allow you to effectively use your leadership skills? Are you an equity-minded professional with heart? Do you enjoy motivating others by being a great mentor and role model? If you like problem solving, and working with others to create a positive, productive, and inclusive workplace, keep reading, we may have your ideal job!

Aging and People with Disabilities (APD) Central Office, part of the Oregon Department of Human Services (ODHS), is looking to hire an experienced and energetic Deputy Director of APD Local Office Operations (Human Services Manager 3) to join our talented team. This is a great opportunity to lead our APD teams of dedicated employees who are committed to making a positive impact in the lives of Oregonians.

About the Oregon Department of Human Services

Our Mission: To help Oregonians in their own communities achieve wellbeing and independence through opportunities that protect, empower, respect choice, and preserve dignity.

ODHS commits to inclusive excellence by advancing equity and diversity in all that we do. We are an Affirmative Action/Equal Opportunity employer and encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA+ community members, and others to help us achieve our vision of a diverse and inclusive community.

The Oregon Department of Human Services (ODHS) is committed to building an antiracist and equitable agency. Equity is foundational to our role as a human services agency, and we are committed to integrating equity into all we do. The Equity North Star has four points that explain the agency's goals related to equity, inclusion, and racial justice.

To learn more about our agency, click here.

About the Aging and People with Disabilities

The APD Program is a program within the Department of Human Service that assists seniors and people with disabilities of all ages to achieve well-being through opportunities for community living, employment, family support and services that promote independence, choice, and dignity. Click here to learn more about Aging and People with Disabilities.

APD is responsible for many functions, but the main programs are the Medicaid Long Term Care program, Adult Protective Services, Long Term Care Licensing and Regulatory Oversight, Older Americans Act and Oregon Project Independence programs, Financial Eligibility services for SNAP, Medicare Savings Programs, Medicare Part D low-income subsidies, General Assistance, Disability Determination Services and Senior Health Insurance Benefits Assistance.

What you will do:

As the Deputy Director you will provide day to day management, leadership, consultation, mentoring and coaching to the district managers and program managers of the Aging and People with Disability program in the areas of leadership development, community engagement, management accountability and DHS program alignment. This position has direct impact in the delivery of all programs related to Aging and People with Disabilities and works closely with all other ODHS programs. Some duties include:

• Overseeing APD local office staffing in partnership with ODHS Directors and Managers, including district leadership and ODHS Human Resources on all aspects of recruitment and selection processes of district leadership positions. Recruit, interview and hire, local office leadership positions.
• Ensuring availability of resources needed to implement program policy effectively and provide guidance to program directors regarding local office personnel allocations, approximately 1,500 APD staff and managers. This may include preparation of policy option packages to be included in the agency’s budget.
• Conducting analysis of operations and providing feedback and direction to department leadership through reports and conferences.
• Providing leadership and direction in business integrity issues by providing guidance and input to leadership of district offices, central office and local office leadership regarding business integrity issues.
• Representing all aspects of APD, local office and central office as well, in general principles of risk management. Participate in decisions regarding risk mitigation and assist program efforts to analyze and put in place safeguards to assure that risk is managed. Provide leadership and direction to local office leadership located throughout the districts and bring them together to coordinate efforts in their area of expertise.
• Working closely with leadership teams and staff in central office and local office offices in the development of new policies and processes to assure needs of the local office staff are addressed and the process will enable clients to have better access to services provided by staff in the districts.

Working conditions:

Remote work or alternative work location may be considered in filling this position. The ability to report to Salem is required when business or operational needs are dependent on onsite activities.

Employee works a professional work week. Occasional deadlines frequently require work in excess of eight hours per day or forty hours per week. Working environment can involve high stress, short time frames and requirement to work on multiple tasks simultaneously. Occasional travel to meetings. Occasional overnight travel. A valid driver's license is required.

ODHS, A place to belong and make a difference!

You can find connections through an Employee Resource Groups (ERGs) which are voluntary, employee-driven committees that support each other as well as the ODHS overall mission. ERGs are an officially chartered group organized around shared cultural identity(ies) to support historically underrepresented ODHS employees.

You can grow your career through, free leadership training, ample career pathways, and committee participation opportunities.

You’ll enjoy work/life balance, 10 paid holidays a year, flexible work schedules, remote work options, and competitive benefits packages.

What you need to qualify: Minimum Qualifications

Seven years of supervision, management, or progressively related experience;

OR

four years of related experience and a bachelor’s degree in a related field.

Essential Attributes

You do not need to have all these attributes to be considered for this opening; however, the most competitive candidates will have most of them. Please demonstrate them in your resume or work history profile.

• Leadership: Demonstrated leadership skills which includes honesty, confidence, vision, integrity, credibility, approachability and a strong commitment to internal and external customer service, collaboration, and teamwork.
• Social Work: Professional experience in the delivery of Human Services Programs in Oregon.
• Communication: Demonstrated ability to effectively communicate clearly and persuasively, both verbally and in writing, with attention to tact and diplomacy with stakeholders at various levels, from employees to other state agency partners.
• Collaboration: Demonstrated experience collaborating across programs and agencies for effective administration.
• APD Experience: Experience working with seniors and people with disabilities to achieve independence

 Additional Requirements

Finalists for this position will be subject to a computerized criminal history and abuse check.  Adverse background information will be reviewed and could result in withdrawal of a conditional job offer or termination of employment.

The Oregon Department of Human Services does not offer visa sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security’s I-9 form confirming authorization to work in the United States. ODHS will use E-Verify to confirm that you are authorized to work in the United States.

 How to Apply

Your work history profile, cover letter, and resume are the perfect opportunities to highlight your interest in the position and showcase the amazing skills and experience that make you the best candidate for the position.

• Please upload a resume and complete the work history profile. Note: Your resume may be uploaded in the Resume/CV field on the online application. 
• Attach a cover letter that demonstrates how you meet the qualifications, requirements, and essential attributes for the position.
• External Applicants: Click on the “Apply” button and submit your application. View this video for help.
• Internal Applicants (Current State of Oregon employees): Apply via your employee Workday account. View this job aid for help.
• After you submit your application, please respond to the public records request authorization and gender identity questionnaire. This screen will come after you submit and will complete the process. If you are an employee, the tasks will come to your Workday inbox.
• Veterans: If you are claiming veterans preference points, you will receive a task in your Workday account to provide military documents (if you have not already provided them). Please ensure to complete all tasks in Workday during the application process and upload your documents (DD214/Disability). Click here for a guide on how to upload your documents. For privacy reasons, please do not attach your DD214/DD215/civil service preference letter to your application – instead, attach these documents when prompted to during the Workday task. For questions about documentation, please visit: Veterans Resources.

Helpful Information

• This position is a management service supervisory position and is not represented by a union.
• This recruitment may be used to fill future vacancies.
• In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. ODHS does not offer VISA sponsorship for this position.
• If you need an accommodation under the Americans with Disabilities Act (ADA) to participate in the application or selection process, please contact our office at RECRUITMENT@dhsoha.state.or.us.
• Have questions about Workday, and want some tips on understanding the state application process? Check out this link.
• For questions or assistance with the application process, please contact Teresa Camacho via email at Camachodelatorre@dhsoha.state.or.us or call 971-286-0701. Please be sure to include the job requisition number.