Pacific Dreams announces a new Cross-cultural Seminar: “How to Work Effectively with Japanese Customers, Suppliers and Colleagues in the Workplace.”  This half day seminar focuses on roots of business culture, communication, negotiation as well as Japanese continuous improvement methods (“kaizen” and “5S”).

Americans that work with Japanese customers/clients, suppliers/vendors, managers/colleagues and business partners often have questions about how to more effectively work with, communicate and negotiate with Japanese people.  This seminar offers an opportunity to get these questions and others answered by an expert in this field.

If you have new employees and work with a Japanese company or are employed in a Japanese company, this seminar will help you understand the intricacies in working cross-culturally.  From the traditional Japanese way of doing things to the current working trends this seminar will assist you in being a better employee or employer in this world-wide, global business landscape.  If you have experienced our “Building Bridges between the USA and Japan” seminar, then this is a more current, in depth look at cross-cultural business communication as we delve into more of what is happening between the USA and Japan today.

  Seminar Outline 

Part I: Group Discussion

• Positive Aspects
• Challenging Aspects

Part II: Part II: Culture, Education, and Teamwork

• Reviewing Comparison Lists between the USA and Japan

Part III: Communication

• Japanese Communication Style
• Japanese Non-verbal Communication
• Coping with Japanese Silence
• Reading Japanese “Kuuki”
• Japanese Decision-making Process
• Feedback vs. “HoRenSo”
• Brainstorming vs. “Nemawashi”
• Japanese “Kaizen” Concept
• Japanese “5S” Method
• Process vs. Bottom Line
• Tips for saving Faces
• Japanese Inherent Concepts
• Effective E-mail Communication Tips
• Negotiation Tips and Stragegies
• Building Hybrid Corporate Culture

Part IV: Wrap-up Discussion

• Action Planning
• Q & A

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Seminar Title: “How to Work Effectively with Japanese Customers, Suppliers and Colleagues in the Workplace”

Friday, February 10, 2012 <8:00 AM – 12:00 PM>

Place: Conference Room of Pacific Dreams, Inc.
25260 SW Parkway Avenue, Suite D, Wilsonville, OR 97070

Phone: 503-783-1390              FAX; 503-783-1391

E-mail: instutute@pacificdreams.org
Contact: Tsuyo

Fee：$200 per person (if three of more people attend from the same organization, a discount of 10% per person applies)

Cancellation Policy: No refund if canceled within 72 hours of the seminar. Prior to 72 hours, you will receive a full refund minus a $25 cancellation process fee.

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Please register for the seminar by emailing your organization’s name and the names of attendees to institute@pacificdreams.org.